Shipping & Delivery

We ship both nationally and internationally.

 

How long does shipping take?

  • Australia – Orders are dispatched within 2 working days. Your order will usually arrive in 2–5 business days, once the order has left our warehouse.
  • International - Orders are dispatched within 3 working days. Your order will usually arrive in 5–15 business days, once the order has left our warehouse. Please note that custom regulations may impact on delivery time.

 

Can I track my order?

Yes, information relating to your order will be sent to you via email.

 

How much does the shipping cost?

  • Australia

Standard Shipping – Free for orders of $30 AUD or more (including all discounts and promotions). $8 AUD for all other orders.

Express Shipping - $10 per order.
 

  • International

Standard Shipping with tracking no. - Free for orders of $95 AUD or more (including all discounts and promotions). $20 AUD for all other orders.

 

Do I need to pay customs duty or tax?

All customs and import fees are solely the responsibility of the buyer and are not included in the price of any products. By giving Felicitous your consent to ship an order, you assume full responsibility for the taxes, duties, or customs/brokerage fees required in your country. If you refuse your package upon delivery and notification of these fees, Felicitous is unable to issue a refund for your purchase or the original shipping cost. Please contact your local customs office for details on how charges will be applied in your area.